Definitions:
Parties to the Agreement
"Buyer" is used about the natural person who mainly trades outside his business, and who when placing an order to Radioteam.dk makes an offer to buy and deliver certain goods.
"Radioteam.dk" is used in the following both about the natural or legal person who, upon order confirmation, accepts the Buyer's order and sells the ordered goods, and about the website from which goods are presented and ordered.
Product information:
The essential properties of the product are stated on Radioteam.dk, for further information or questions about existing information, an email can be sent to Radioteam.dk via sales@radioteam.dk
Prices:
All prices are daily prices and only valid on the day of booking. Therefore, price changes may occur.
All prices shown are exclusive of 25% VAT.
Order:
Presentation of goods together with a price on Radioteam.dk is not a binding offer, but simply an invitation to make an offer.
The buyer's order of goods from Radioteam.dk does not constitute a binding acceptance, but rather a binding offer to Radioteam.dk to buy the goods on the stated terms.
A binding agreement between the Buyer and Radioteam.dk is only entered into when Radioteam.dk accepts the offer submitted by the Buyer by order confirmation.
Payment:
The account information you enter when purchasing goods is sent directly to PBS in encrypted form (SSL) which only you and PBS can read. Thus, no one else sees or stores the information about you. When purchasing with a Dankort or credit card, the amount will be deducted from your account as soon as the item leaves Radioteam.dk. If you choose to receive the item by cash on delivery, the amount will be paid upon receipt of the item.
Risk of accidental destruction or deterioration:
Only at the time when the ordered goods have come into the Buyer's possession does the risk that the ordered goods perish or be damaged due to accidental circumstances pass to the Buyer.
Complaint:
According to the Danish Sale of Goods Act, Radioteam.dk grants a 2-year right of complaint from the invoice date for manufacturing and material defects (defects). The right of complaint does not cover defects, damage or wear and tear, directly or indirectly caused as a result of incorrect operation, poor maintenance, violence or unauthorized interventions.
The invoice must be presented to Radioteam.dk in connection with the use of the complaint.
Any complaint about defects in delivered products must, after the Buyer has or should have discovered the defect, be made to Radioteam.dk within 14 days. Otherwise, the Buyer loses his right to invoke the defect.
Please indicate and on request show what the defect is.
The 2-year complaint right is only valid for danish customers.
Disclaimer and Warranty:
The Seller is not liable for direct or indirect losses as a result of the ordered goods arriving late to the Buyer, or the ordered goods suffer from defects when the delay or defects are due to the Buyer's act or omission or circumstances beyond Radioteam.dk's control. , eg war, riots, riots, fire, state intervention, seizure, currency restrictions, labor disputes of any kind, including strike and lockout, or the like.
Radioteam.dk does not issue an independent guarantee for the ordered goods, and the Buyer only obtains the guarantees that the manufacturer issues to the Buyer.
Right of withdrawal:
If the Customer notifies Radioteam.dk that the Customer has regretted his purchase within 14 days of delivery, Radioteam.dk will refund the amount received.
Items returned UFRANCO or on COD are refused receipt. When returning, please use DHL or PostNord - not alternative package distributors. As it makes it possible to track the item if it should get lost during return shipping. You should send the item properly packaged - together with a copy of the invoice and please write clearly that you want to make use of the right of withdrawal and that you therefore want to get the price of the item refunded.
The price of the item is only paid back when Radioteam.dk has received documentation that the item has been returned, or Radioteam.dk has received the item back (the time that comes first). We recommend that you send the item back as a careful package.
These return rules apply to all items sold as distance selling to private individuals - this does not apply to items sold to companies.
Subject to change:
Radioteam.dk reserves the right to change and update the rules and conditions that apply to this website. It is therefore important that you keep up to date with changes.
Delivery times:
Unless otherwise stated for the individual item, the expected delivery time is within 30 days.
Above is edited - 17/12-2020
See "Generel terms of sales and delivery" på www.navteam.com for more information.
